Get in touch
Contact our research support team
Questions about an order, a Certificate of Analysis, or wholesale pricing for your lab? Send us a message and we will get back to you within one business day.
Email support
Hours & response time
Mon–Fri, 9am–6pm CT. Typical first response within one business day.
Wholesale enquiries
Ordering for a lab or institution at volume? Select "Wholesale / bulk" above for tiered pricing.
Frequently asked questions
Orders placed before 2pm CT ship same day from our Austin, TX facility. Most domestic orders arrive within 2-4 business days via tracked carrier. We currently ship to US laboratories and institutions only.